Privacy policy
Last updated: August 31, 2026
Buzzbasket operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Buzzbasket is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases.
Direct Marketing. If you've opted in, we may send you marketing communications by email about our own products and promotions. You can unsubscribe at any time using the link in any marketing email we send.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We only disclose personal information where necessary, in the following circumstances:
With Shopify, and vendors and service providers who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage, fulfillment and shipping) — only to the extent needed for them to provide that service.
When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products.
In connection with a business transaction such as a merger or sale of the business, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Under UK GDPR, you have the right to:
Right to Access. Request access to the personal information we hold about you.
Right to Delete. Request that we delete personal information we hold about you.
Right to Correct. Request that we correct inaccurate personal information we hold about you.
Right of Portability. Request a copy of your personal information in a portable format.
Right to Object or Restrict Processing. Ask us to stop or restrict our processing of your personal information for certain purposes.
Right to Withdraw Consent. Where we rely on your consent, you may withdraw it at any time.
Managing Communication Preferences. You may opt out of marketing emails at any time using the unsubscribe link.
You may exercise any of these rights by contacting us using the contact details provided below. We will respond within one calendar month, as required under UK GDPR.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your request.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.
International Transfers
Where we transfer your personal information outside the UK — for example, to Shopify's infrastructure or service providers based overseas — we rely on recognised transfer mechanisms, such as the UK's International Data Transfer Agreement or equivalent Standard Contractual Clauses, unless the destination country has been assessed as providing an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices, the tools we use, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at privacy@buzzbasket.store. For the purpose of applicable data protection laws, we are the data controller of your personal information.